Nurse and doctors are a vital part of the healthcare team, but who it the most important? The patient! It was a trick question. There is no question that nurses and doctors are essential to care that the patient’s outcome, but what about therapy services, nutrition or even housekeeping? Everyone in healthcare has a vital role in the care of our patients. Keeping the patient’s environment clean to prevent infections, getting them out of bed to prevent deconditioning or providing nutrition supplements to keep up protein levels, each department is an integral part of the healthcare team. In healthcare, there are ever-changing components that make managing hospital and clinics complicated. Ancillary service management and development is not immune to these challenges. During this course we will take a closer look at ancillary services, the challenges and the best management and development options for ancillary providers, hospitals and clinics.

Purpose of the Course
The purpose of this course is to look into ancillary service to determine how to manage and develop them to best support the multidisciplinary team and patient care.
Objectives
• To understand the roles of ancillary services
• To discuss the challenges that face hospitals and ancillary services
• To understand the impact of outsourcing ancillary services